WELCOME TO

MODERN IMPRESSIONS

Modern Impressions is the technology solutions provider that understands profit is your bottom line. Applying years of workflow experience, state-of-the-art hardware and software, quality paper handling equipment, and robust technology support, Mi makes sure technology means business for you.

Contact Us

01

Purpose

Our Mission is for God to be able to use Modern Impressions as an example for other businesses around the world. We are a God First Business, which honors Jesus by serving others with excellence.

02

Personality

At Modern Impressions, we are Flexible, Simple, and Caring, guaranteed to go above and beyond to serve you..

03

Process

The Mi Way- 7 Proven processes to make doing business easy.

  • Partnership
  • Client Onboarding
  • Install
  • Client Success
  • Support
  • Service
  • Safekeeping

04

Local

Since 1968, Modern Impressions has stayed local, serving our Charlotte/Greensboro North Carolina markets, as well as South Carolina. When you call in, you get a real live person on the line ready to help!

Support

We’re always up, so you don’t have to be. Find out about our continuous managed services solutions for businesses.

Services

We provide all of the technology tools that an organization needs to be successful, allowing a business owner or manager such as yourself to concentrate on running your business, and not your network.

Workflow

We provide your business with a road map to understand your technology strengths and weaknesses and better leverage your IT as a competitive advantage.

NET PROMOTER SCORE (NPS®)

Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld

Modern Impressions 98
CEO Juice Client average 91.9
Costco 79
Ritz Carlton 78
USAA 75
Amazon 73
Netflix 62
Virgin America 62
B2B Overall (2018) 23.5
Average US company 10
B2B TeleComs N. America (2018) -1.2

TESTIMONIALS

Why do people love Modern Impressions? See what our customers have to say.

Kelly

★★★★★

Always a quick follow up and quick resolution. I always feel confident that our printer will be back up and running very soon. Great service, great service reps and great receptionist, all are super nice, very capable and knowledgeable every time I call in. Thank you!

Susan

★★★★★

Abel is the best! He can always fix our problems when other technicians cant. At first, they thought it was a problem on our end with our network/server, but Abel found out it wasnt and he fixed it.

Julie

★★★★★

Mason was very good at keeping us informed of the issue and very friendly and knowledgeable. Got to the root of the problem and repaired the printer in a timey manner. Highly recommend him and his performance

Kelly

★★★★★

Mason was kind and efficient and very knowledgeable. He took time to listen to my questions and honored my requests. Could not have asked for any better service.

Mike

★★★★★

Joey was fantastic as always!

Bruce

★★★★★

Craig is the best. The service clerks are always very helpful.

Courtney

★★★★★

Mason did an amazing job explaining the why behind a problem we were having. It helped the employees truly understand.

Greg

★★★★★

Luke and Caleb are always a pleasure to work with in finding resolutions to issues.

Alicia

★★★★★

Luke was great and fixed the issue quickly and with info I could understand!

Romar

★★★★★

I would love to give him a 15 but 10 is the highest we could go. He did an amazing job if anything breaks again I will call him to come.

Allison

★★★★★

He communicated from the very beginning great, follow-up on the day of arrival with estimated time of arrival was great. Immediately knew what to diagnose as the potential problem, and had it fixed very quickly.

Rebecca

★★★★★

Keep being wonderful!

Rebecca

★★★★★

Love Modern Impressions.