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Modern Impressions

Modern Impressions is the technology solutions provider that understands profit is your bottom line. Applying years of workflow experience, state-of-the-art hardware and software, quality paper handling equipment, and robust technology support, Mi makes sure technology means business for you.

Contact Us

Support

We're always up, so you don't have to be. Find out about our continuous managed services solutions for businesses.

Services

We provide all of the technology tools that an organization needs to be successful, allowing a business owner or manager such as yourself to concentrate on running your business, and not your network.

Workflow

We provide your business with a road map to understand your technology strengths and weaknesses and better leverage your IT as a competitive advantage.

WHY Modern Impressions?

Modern Impressions is a full service business technology solutions provider serving clients across the Carolinas since 1968.


01

Purpose -

Our Mission is for God to be able to use Modern Impressions as an example for other businesses around the world. We are a God First Business, which honors Jesus by serving others with excellence.

02

Personality -

At Modern Impressions, we are Flexible, Simple, and Caring, guaranteed to go above and beyond to serve you.

03

Process -

The Mi Way- 7 Proven processes to make doing business easy.

  1. Partnership
  2. Client Onboarding
  3. Install
  4. Client Success
  5. Support
  6. Service
  7. Safekeeping

04

Local -

Since 1968, Modern Impressions has stayed local, serving our Charlotte/Greensboro North Carolina markets, as well as South Carolina. When you call in, you get a real live person on the line ready to help!

Customer Testimonials

Why do people love Modern Impressions? See what our customers have to say.

Net Promoter Score (NPS®)

Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld

93.8
Net Promoter Score
World Class Score
Top Ten Score
World Class Score
World Class Score
  • Modern Impressions 93.893.8 93.8
  • Costco 79.079.0 79.0
  • Ritz Carlton 78.078.0 78.0
  • USAA 75.075.0 75.0
  • Amazon 73.073.0 73.0
  • Netflix 62.062.0 62.0
  • Virgin America 62.062.0 62.0
  • B2B Overall (2018) 23.523.5 23.5
  • Average US company 10.010.0 10.0
  • B2B TeleComs N. America (2018) -1.2-1.2 -1.2

meet our team

The flexibility we empower our team members to go beyond what customers expect is not only what establishes those relationships for life, but also strengthens the devotion and experience of our team.

JEFF RAY

Jeff Ray

Sales Representative

J. Scott Swaringen

J. Scott Swaringen

Sales Representative

abel

Abel Soriano

Service Representative

Kyle Holshouser

Kyle Holshouser

Service Representative

Kelly Brunnhoelzl

Admin Representative

Caleb Clanton

Caleb Clanton

Sales Representative

Mike Clanton

Mike Clanton

Service Representative

Curtis Bennett

Curtis Bennett

Service Representative

Cody-Clanton

Cody Clanton

Admin Representative

Lorrie Allen

Lorrie Allen

Admin Representative

Craig Phillips

Craig Phillips

Service Representative

Bobby Clanton

Bobby Clanton

Admin Representative

Nick Houston

Nick Houston

Sales Representative

Joey

Joey Grissom

Service Representative

mason alexande

Mason Alexander

SERVICE REPRESENTATIVE

Sam Clanton

ADMIN REPRESENTATIVE

Brianne Heard

Marketing team member

Allison Trull

Admin Representative

Rohan Lamey

Service Representative

Nico Soriano

Warehouse Manager

Chase Clanton

Marketing team member

Andy Prince

Service Representative

Ryan Nowakowski

Marketing team member

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